Tomore Privacy Policy
Updated: December 26, 2024
Effective Date: December 26, 2022
Special Note: The Tomore Privacy Policy (hereinafter referred to as “this Policy”) only applies to the Tomore Privacy Policy products and/or services provided to you by Tianmei Medical Health (Dongguan) Co., Ltd. (hereinafter referred to as “Tomore” or “we”). Before using this software, please read this policy carefully to ensure that you have fully understood and accepted all terms. Otherwise, please do not register, log in or use it. We have highlighted the important content related to personal sensitive information and your personal information rights in bold, please pay special attention. If you are a minor under the age of 18, please read and fully understand this policy in the company of your guardian, and use Tomore products and/or services with the consent of your guardian.
Update Statement:
If necessary, we may update this statement. In this case, we will post an updated version of this statement on this page. The revised statement only applies to data collected after the effective date. We encourage you to check this page regularly for the latest information about our privacy practices. Continuing to use our services after changes are posted will mean you accept those changes.
Circumstances in which personal data is collected about you:
At Tomore, we strongly believe in and respect fundamental privacy rights and believe that these fundamental rights should not differ depending on the country or region you live in. Therefore, we consider any data that relates to an identified or identifiable individual or that Tomore has or can associate with an individual to be “personal data”, regardless of where the individual resides. This means that data that can be used to directly identify you (such as your name) is personal data, and data that cannot be used to directly identify you but can be reasonably inferred to identify you (such as your device serial number) is also personal data. For the purposes of this Privacy Policy, aggregated data is considered non-personal data.
How we use your personal data:
We may use your personal data only as described in this statement, to provide you with our services, to respond to your requests, and to the extent permitted or required by applicable law or to support any legal or criminal investigation. We may further anonymize or pseudonymize and aggregate data collected for statistical purposes to help us improve our products and services. If you do not want to provide us with this information, please do not use these features on our websites or applications.
About the Privacy of Your Personal Data:
Tomore does not use your personal data to conduct business. We only share or otherwise disclose your personal data to subsidiaries, affiliates, or other trusted business partners on our behalf, such as to provide us with technical support, to evaluate the usefulness of our websites and applications, for marketing purposes (if we have your consent), or other types of service delivery. We may also share your personal data through cookies with advertising networks, provided we have your consent. We have contracts in place with these parties to ensure that personal data is processed in accordance with our instructions and in compliance with this Statement and any other appropriate confidentiality and security measures.
We only share your personal data with the above parties and other third parties (including government agencies) in order to provide any services you have requested or authorized, to protect the rights, property, or safety of you, us, or others, to maintain the security of our services, or because we are required to do so by applicable law, court or other governmental regulation, or in support of any legal or criminal investigation or proceeding where such disclosure is necessary.
Please note that the aforementioned Tomore subsidiaries and affiliates and the agencies, clients and suppliers to whom we may disclose your personal data may be located outside your country of residence, including countries such as the United States, whose data protection laws may differ from those in your country. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data by implementing appropriate legal mechanisms such as the EU Standard Contractual Clauses.
How to protect your personal data:
We will store your personal data for as long as necessary to achieve the purposes described in this Statement, unless a longer or shorter retention period is required or permitted by applicable law.
How can you access, control or delete your personal data?
You have the right to know and inquire about the personal data we hold about you, and request correction or deletion of your personal data held by us or third parties with whom we conduct business. In addition, you have the right to object to or request restriction of processing of your personal data. If you would like to make such a request, please contact us as described in the “How to Contact Us” section below. We will respond within a reasonable time after you have provided appropriate proof of identity.
Tomore’s use of personal data:
Tomore uses personal data for the following purposes: to support the Services, to process your transactions, to communicate with you, to implement security and fraud prevention measures, and to comply with laws. We may also use personal data for other purposes with your consent.
Tomore uses your personal data only where there is a legitimate legal basis for doing so. Tomore may rely on your consent or the fact that the processing is necessary to perform a contract with you, to protect your vital interests or those of others, or to comply with a legal obligation, as the case may be. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into account your interests, rights, and expectations. As noted above, further information is provided in the product-specific information embedded in our products and features. If you have any questions about the legal basis, please contact us at +86 15012590803.
To support our services. Tomore collects necessary personal data to support our services, and the collected data may be used for product or service improvement, for internal purposes such as auditing or data analysis, or for troubleshooting. To process transactions, Tomore needs to collect data such as your name, purchase content, and payment information.
Communicate with you. To respond to your messages, contact you about your transactions or accounts, market our products and services, provide other relevant information, or request information or feedback from you. Sometimes, we may use your personal data to send important notifications, such as information about purchases and changes to terms, conditions, and policies. Because this information is critical to your communication with Tomore, you cannot opt out of receiving these important notifications.
Security and fraud prevention. To protect individuals, employees, and Tomore, prevent losses and prevent fraud, including protecting individuals, employees, and Tomore for the purpose of protecting the interests of all users, and pre-screening or scanning uploaded content for potential illegal content, including child sexual abuse content.
Comply with the law. To comply with applicable law – such as to meet tax or reporting obligations, or to comply with lawful government requests.
Tomore will not use algorithms or profiling to make any decisions that significantly affect you without providing an opportunity for human review. Tomore will also not use or disclose sensitive personal data for any purpose that requires users to exercise their rights to limit the ability to process data under California law.
Tomore will retain personal data only for as long as necessary to fulfill the purpose for which it was collected, as described in this Privacy Policy or our specific service privacy notices, or as required by applicable law. We will retain your personal data for the period necessary to fulfill the purposes described therein, in accordance with this Privacy Policy and the specific service privacy notices. When assessing retention periods, we will first carefully determine whether it is necessary to retain the personal data we collect, and if so, we will strive to retain the personal data for the shortest period permitted by law.
Cookies and Usage Tracking:
We use cookies, small text files used for analytics that are automatically placed on your computer’s hard drive when you visit certain websites and similar technologies, either directly or through third parties, such as web analytics services such as Google Analytics.
Cookies allow us to store information such as your domain name, your internet service provider, your operating system, the date and time of your visit, the pages you visit, or the types of searches you perform. We collect this data, for example, for system administration and to report aggregate information to affiliates, business partners and/or vendors who perform website and app analytics and website performance evaluation on our behalf.
We use this information to store your preferences and settings, help improve the content of our websites or apps, enable you to register for websites and apps, and compile statistics to evaluate visitor usage of our websites or website activity, as well as for internal and market research purposes.
You have the right to choose whether to accept cookies and to opt out. You can block cookies by changing your browser settings so that cookies from the website cannot be placed on your computer or mobile device. Please note, however, that if you choose to reject certain functional cookies, you may not be able to use the full functionality of the website. For general information on managing cookies, please visit the All About Cookies website (https://www.allaboutcookies.org/manage-cookies/). In addition, like most other websites, we use Baidu and Google Analytics. Baidu and Google Analytics use cookies and similar technologies to analyze how users use domains and provide other services related to website and Internet usage.
Interactive Features
In some of our websites or applications, we provide interactive features, such as blogs, message boards or news feeds. If you make any contributions to these features, please be aware that these contributions may be visible to others and are neither private nor confidential.
Company-wide Commitment to Protecting Your Privacy:
To ensure the security of your personal data, we have communicated the company’s privacy and security guidelines to all Tomore employees and strictly enforce privacy protection measures within the company.
Privacy Questions:
If you have any questions about Tomore’s privacy policy or privacy practices (including where a third-party service provider acts on Tomore’s behalf), or if you would like to contact our data protection officer, please visit https://www.tomore.net/ or call us at +86 15012590803. You can also ask us how to file a privacy complaint and we will do our best to help you. Tomore takes your privacy concerns very seriously. We have a dedicated team that reviews your inquiries (including those received in response to access or download requests) to determine how to best respond to your questions or concerns. In most cases, substantive inquiries are responded to within 7 days. In other cases, we may need more information or let you know that we need more time to respond. If your complaint suggests that we can improve our handling of privacy issues, we will take steps to update them at the next reasonable opportunity. If a privacy issue has a negative impact on you or others, we will take steps to resolve the issue with you or others. You can submit a complaint to the appropriate regulatory authority at any time, including if you are dissatisfied with Tomore’s response. If you consult us about this, we will provide you with information about the relevant complaint channels that may be applicable based on your actual situation. When this Privacy Policy changes materially, we will post a notice on this website at least one week in advance, and if we have your archived data, we will also contact you directly.
How to contact us:
If you have any questions, comments or concerns about this statement, or wish to request access to your personal data or exercise your privacy rights, please contact us using the contact information below.
Contact us by phone: +86 15012590803.
Thank you for your interest in Tomore!
Effective date: December 26, 2024
